Experience
- Engaged in a multidisciplinary team of nine in researching customer needs to support service redesign in Garuda Indonesia sales and service office.
- Engaged with a hundred of customers of Garuda Indonesia sales and service office, and successfully generated eleven service factors to provide the evidence for service redesign.
- Analysed the service factors to establish three recommendations and twelve action plans for service redesign, and developed two new service blueprints that serve as a service redesign guide. See full story
- Engaged in a team of twenty three in maintaining Nielsen database to support Nielsen retail measurement services in fast-moving consumer goods industry.
- Managed almost 30,000 data of three modern retails in three months. See full story
- Assisted research in Product Development and Innovation Laboratory. Previous research was focused on designing marketing channel to support tourism industry in Halmahera.
- Secured university research funding of IDR 400 million in sustainable product design. The research aimed to deliver a sustainable product for fulfilling refugeeās needs in disaster area. See full story
Organization
- Led a team of twenty laboratory assistants in managing both research and laboratory activities, and successfully secured IDR 700 million of university research funding for three researches in a year
- Established the first knowledge sharing program by laboratory assistants. See full story
- Assisted head of scientific committee to design the concept of competition.
- Led a team of five to develop the final stage of competition.
- Engaged in team of strategic management of Perusahaan Gas Negara to develop the final stage.
LKTI 2013 - Head of Marketing and Communication Division.
- Led a multi-disciplinary team of ten in establishing protocol and designing media to support Senate publications and branding.
- Monitored media that created in Faculty of Engineering, recommending modifications as needed. See full story
- Deputy of Public Relation in Masa Adaptasi Dunia Kampus 2015
- Head of Documentation and Design in Masa Adaptasi Dunia Kampus 2014 & 2013.
- Head of Design in Pelepasan Sarjana Baru 2011
- Staff of Entrepreneurship Division
Faculty of Engineering Student Executive Organization (BEM FT UI)
- Design Expert in Public Relation Division
- Staff of Photography Division in Engineering Cup See full story
Competition
- Developed new product and revenue schemes through Business Model Canvas.
- Planned financial projection concerning on increasing its financial ratios.
- Generated new knowledge management system as its change management. See full story
- Developed a risk management and project schedule.
- Generated solution for one of tourism spot in Yogyakarta in order to increase its visitors through project management. See full story